Frequently Asked Questions

Here are some of the most common questions our clients ask when they first contact us.  If you don’t see an answer to your question here, please feel free to contact us online or call 734-7760497 for additional information.

What is a “session fee”?

It is your investment to cover our time to shoot and process the images from your session, hosting your proofs in an online gallery for 60 days as well as travel time/expenses.  It is non-refundable.

When do I have to pay?

All payments are due at the time of ordering.  Payment for sessions must be received in full to reserve your date and time.  Similarly, payment for prints, canvases, cards, etc must be received in full before your order is processed.  For convenience, we accept cash, check, PayPal and credit cards (processed using PayPal).

Do you charge extra for additional locations?

No. Well, not exactly. All of our sessions are based on the duration of the photo shoot you book.  So, if you book a 2 hour session and we spend 30 minutes traveling between multiple locations, the time available to photograph you is shortened to 90 minutes.

Where will my session take place?

Even though I regularly shoot out of a studio space, your session can take place at almost any location (including your home).  Travel within 20 miles of zip code 48154 is included with every session for free.  Even so, we love to photograph and new and exciting locations!  Do you already have a location in mind?  Great!  Just let us know and we will do everything we can to accommodate!

What happens if the weather doesn’t cooperate?

Bad weather happens.  Rain and wind are inevitable.  We keep a very close eye on the weather forecast and will reschedule your outdoor session as soon as possible if we feel it isn’t conducive for you.

What should I wear?

Wardrobe is one of the single largest contributors to a successful photo shoot.  It is all about the right selection of color, textures and accessories.  Select colors from the same color family and avoid tiny print patterns or clothing with words printed on them.

When will I be able to see the images?

After your photo shoot is over, you can expect your proofs to be ready in approximately 2 weeks from your session date.  You will receive an email with an Access Code to your private gallery to review your proofs.  Proofs will be hosted for 60 days for free as part of your session fee but can be hosted longer for only $25/month.  Proofs will be purged 1 month after the gallery has expired.

Do you offer gift certificates?

Absolutely!  Professional photography makes a great gift for nearly everyone and gift certificates are available in any amount!

 

Do you have additional questions, please feel free to contact us online or call 734-776-0497.

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