Rescheduling Policy
- Weather related rescheduling – We will watch the weather leading up to your session and will be reaching out to you if we feel it is questionable to determine if you would like to reschedule. There is no rescheduling fee if it is due to weather.
- Non-weather related rescheduling – Requests to reschedule must be made at least 72 hours in advance of the session time. There is a $75 rescheduling fee if requests are made less than 72 hours in advance.
- Studio session rescheduling – Requests to reschedule must be made at least 72 hours in advance of the session time. There is a $75 rescheduling fee for all in-studio session. Requests made less than 72 hours in advance may result in the loss of the session fee.
Cancellation and Refund Policy
- Refunds are not provided in the event of a session cancellation. If the cancellation request is made at least 72 hours before the session start time, the session fees that have been paid will be applied to your account as a credit that can be used to schedule another session at a future date. Cancellation requests made less than 72 hours before the session start time will result in the loss of the session fees paid.